Broadcasts are used for one-off emails to a pre-defined audience or segments.
For example, Broadcasts are the most suitable if you are broadcasting a platform or app update or announcing an event or pre-release.
In this article, we'll take the first step in exploring the Broadcasts section of Campaign Refinery. We will introduce the Broadcasts Dashboard and the functions to set up a Broadcast.
Let's get started!
- Click 'Broadcasts' to go to the Broadcasts Dashboard.
- When you click Broadcasts, it will show the Broadcasts Dashboard.
3. New Broadcast: Create a new Broadcast by clicking the +Broadcast button on the upper right side of the Dashboard.
Note: Learn how to Create/Edit a New Broadcast in this article.
- The Dashboard also shows the Broadcasts you already have under the 'Message' section, the Engagement statistics of your broadcasts, the Status of your Broadcasts, and other control buttons under Actions.
- The Message section has all the new and previously created Broadcasts or Message names or titles. Here, you can sort the messages to view by created, scheduled, or message name.
- You can click on the broadcast name to edit the message, apply/remove tags, apply suppression, and schedule the broadcast. It also shows the 'Configure' link to define your broadcast audience segment, & 'Scheduled', which displays the scheduled delivery of the message.
- The Engagement section shows your broadcast's data, including a 'Report' tab.
Click the link to learn more about Broadcast Message Analytics.
- The Status section shows your Broadcast type as a 'Completed', ' New', or 'Scheduled' Broadcast.
- Then, the Actions section has a set of functions that you can use to modify your email or Broadcast.
- The Edit button allows you to modify your message, broadcast audience, schedule, and apply or remove tags based on user actions within the broadcast you are currently editing.
- The Preview button displays the preview of the email/message in the broadcast.
- The Clone/Duplicate icon lets you duplicate the broadcast. A pop-up window will appear to confirm if you would like to clone the selected broadcast. Once confirmed, you will see a notification that a new broadcast has been created.
- The notification will automatically display the editor page for the new message/broadcast.
- Finally, the last button under actions - the Delete button. You guessed that right! It lets you delete a broadcast. A pop-up window will appear to confirm you want to delete the broadcast. Once confirmed, the dashboard page will automatically be displayed. You will then see the notification that you have deleted 1 broadcast.
- Lastly, at the bottom right-hand corner of the Broadcasts Dashboard is the ' wheel' icon or the Help Center.
If you get stuck anywhere on the page, a glitch or technical issue occurs, or the page behaves unusually, click this icon to reach Campaign Refinery's support.
~We hope this article helps! Let us know what you think.~